IT and Tech Support Services
Stay secure, optimized, and stress-free — with expert IT and tech support from DivHit Solutions.
In today’s fast-paced digital world, reliable IT and tech support is more than a necessity — it’s a lifeline for business continuity. At DivHit Solutions, we offer proactive, responsive, and scalable support services designed to keep your systems up, your data secure, and your teams productive.
Whether you’re a startup, small business, or mid-sized company, our team ensures your technology never holds you back.
We follow best practices outlined by CISA to protect against phishing, malware, and other cyber threats. Our cloud setup services include platforms like Google Workspace and Microsoft 365.
Our IT and Tech Support Services
Help Desk & Remote Support
Fast, flexible, and always available.
Get on-demand support for common issues like software glitches, system errors, network drops, and hardware malfunctions. We resolve most tickets remotely and offer onsite visits when needed.
24/7 remote support for critical incidents
In-person fixes for infrastructure issues
User onboarding, training, and system setup
Network & Security Management
Protect your business from digital threats.
We secure your IT environment with layered defense strategies that detect, prevent, and respond to cyber threats.
Firewall and VPN configuration
Real-time threat monitoring & response
Ransomware and phishing protection
Data encryption & access control policies
Security is central to our IT and tech support strategy — because prevention beats cure.
System Maintenance & Monitoring
Prevent IT issues before they impact your business.
We proactively monitor your systems and apply regular updates to keep everything running smoothly — reducing risk and boosting performance.
Patch management and scheduled updates
System health audits and uptime reports
Server performance optimization
Alerts for hardware/software failures
Backup & Disaster Recovery
Safeguard your data and ensure business continuity.
Our tailored backup strategies and disaster recovery plans are built to protect your data from loss, breaches, or system failure.
Local + cloud-based data backups
Recovery plans for outages and ransomware attacks
Version control and rollback support
Business continuity frameworks
IT Infrastructure Setup & Management
Build and manage a strong IT foundation.
From configuring routers and servers to deploying cloud environments, we set up and manage everything you need to run a connected, modern business.
Setup of PCs, printers, routers, and servers
Microsoft 365, Google Workspace, and AWS integration
Software installation, licensing, and upgrades
Scalable tech planning for future growth
Who We Serve
Our IT and tech support services are trusted by:
Small and mid-sized businesses across Canada
Local clinics, dental offices & wellness centers
Realtors, legal offices & independent contractors
Private colleges and educational institutions
Retailers and small eCommerce brands
Startup teams needing scalable tech support
We specialize in helping businesses without a full in-house IT team stay secure, compliant, and productive.
Why Chose DIVHIT SOLUTIONS?
24/7 proactive monitoring & rapid response
Certified IT professionals with hands-on experience
Tailored support plans based on your tech stack
Expertise across both cloud and on-premise environments
Canadian-based team serving global clients
With DivHit, you don’t just get tech support — you gain a strategic IT partner.
FAQs
Q1: What types of businesses do you support?
We work with SMBs, clinics, real estate offices, educational institutions, and service providers who need expert IT and tech support without building an in-house IT team.
Q2: Do you offer remote and onsite support?
Yes — we handle most issues remotely but offer onsite support for hardware, network, or infrastructure challenges when needed.
Q3: What makes your IT and tech support different?
We offer proactive monitoring, 24/7 response, personalized support plans, and security-first solutions — so you’re protected, not just patched.
Q4: Do you manage cloud environments too?
Absolutely. We support cloud tools like Microsoft 365, Google Workspace, and hybrid cloud setups with full configuration and maintenance.